SHIPPING
Delivery Information
At Motion Reality Sim Racing Ltd, we aim to deliver your orders promptly and securely. Please review the following delivery policy to understand how we manage shipping and fulfilment.
Delivery Options
Standard Delivery: Estimated delivery within 3–5 working days.
Express Delivery: Estimated delivery within 1–2 working days.
Next Day Delivery: Available for orders placed before 1pm Monday–Thursday. Orders placed on Friday, Saturday or Sunday will be dispatched the following Monday.
Dispatch Times
Orders are typically dispatched within 1–2 working days.
Custom or made-to-order items may require additional processing time. Estimated dispatch times will be shown on the product page.
Shipping Partners
We use trusted courier services including Royal Mail, DPD, and UPS to ensure reliable delivery across the UK.
Delivery Charges
Delivery charges are calculated at checkout based on the delivery method selected and the destination.
Free standard delivery may be available on orders over a specified amount (e.g., £100).
International Shipping
Currently, we only ship within the UK. For international enquiries, please contact us directly.
Delays and Exceptions
Delivery times are estimates and may be affected by external factors such as weather, strikes, or peak periods.
We are not liable for delays caused by courier services, but we will assist in tracking and resolving any issues.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with tracking information.
Failed Deliveries
If a delivery attempt fails, the courier may leave a card or attempt redelivery. Please follow the instructions provided by the courier.
QUESTIONS?
Need Help With Delivery?
If you have any questions about shipping or your order, our team is here to help.